Home Page
Check Out
View basket

 

1.       Simply click on ‘shop’ in the left hand list of titles on the home page
2.       .Browse through our current delightful offerings - these will change regularly as new products are discovered!
3.       Follow the prompts to make your purchase.
4.       Relax and wait for your delivery confident that you are assured of the best in customer service at all times!
How soon can I get my order?
For mainland UK we aim to deliver within 3- 6 working days when orders are in stock. Delivery may be longer during busy periods.
·                                 For Europe we aim to deliver in 7 working days.
·                                 For rest of the world estimated delivery is 7- 14 days.
 
Please contact us to arrange specific requirements. We aim to deliver from stock. If there is likely to be a delay we will always do our best to give you an accurate estimated delivery date for your order.
Postage is added to all orders as follows -
UK Standard: £2.95 -  3-6 working days*
Next Day: £9 - Next working day*
European Union: £16 -  10 working days*
Worldwide: £16 -  10 working days*
 *Price may vary depending on the weight of the parcel.        
We are happy to process your order on the phone.
Please call our store on 01785 851189.
·          Mon-Sat. 9.30am – 5.30pm
 
Alternatively, send us an e-mail on info@littlemonstersofeccleshall.com with your purchase request. Please include your contact details and delivery address and we will contact you to finalize the order.
All credit card transactions on this site are processed using, a secure online payment gateway which encrypts your card details in a secure host environment.
We accept visa, mastercard, and visa debit cards.
How do i know what is in stock?
All items shown are in stock unless the words "sold out" appear in the size drop-down on the product pages.
If a product is out-of-stock  please either call the shop on 01785 851189 or send us an e-mail on info@littlemonstersofeccleshall.com indicating the product name, style and size and we will get back to you about future deliveries of your desired item.
 We try and give you as much information as possible about all of our products.                                               If you require further assistance please do not hesitate to contact us on 01785 851189 or e-mail info@littlemonstersofeccleshall.com  and we can advise further by measuring garments and describing details.
Should you be unhappy with the fit of a particular purchase you can return the item, or exchange it for a different size. Please follow the instructions listed under returns.
How do I return or exchange goods?
Returns
We are happy to exchange or refund any item of  your order if you are not entirely satisfied. Please return the item for exchange or refund within 28 days of receipt.
How to return or exchange
Please return your purchase to us unworn and in the original condition you received it from us, with all the tags intact.
Please enclose a note listing the items you are returning, the reason you are returning it, and what you would like e.g. exchange or refund. Please include a copy of your receipt and your contact details.
We would strongly recommend that all exchanges and returns be sent to us by recorded delivery, as we cannot be held responsible for goods lost in transit.
Goods are returned to Little Monsters at your own expense, however, we will send your exchange back out to you by recorded delivery at no extra charge.
If you are returning goods due to a fault with the product then you will also be reimbursed for the cost of shipping.
You will receive your refund credit, cheque or exchange order (when in stock) within 7 working days of us receiving the goods. Please note that we are unable to refund an item without a receipt and that the refund will only be given to the original payer.
Please send all returns to:
 
Little Monsters of Eccleshall
12 High Street
Eccleshall
Staffordshire ST21 6BZ
England
If you have a question that is not answered on our site you can call customer service
Mon to Sat 9.30am -5.30pm on the following number: UK +44 (0) 1785 851189
 
We really do take pride in our high standards of customer service and we’d like you to consider us, here at Little Monsters, as your very own team of online ’personal‘ shoppers!